The Free Refills Story, Part 16

Let's review. In 1994, a nineteen-year-old college student figured out that technological changes already underway were going to completely obviate the notion of scarcity in the space of recorded music.

Five years later, Napster happened, and the music industry--comprised of people who made a lot of money selling recorded music, and so presumably had a stake in what was happening and about to happen in their industry--was taken totally by surprise.

(I'm not saying this to toot my own horn. I mean, if I'd really been prescient, I would have changed my major to computer science, the program would have been called Benster, and I'd live now in a solid gold house and drive a rocket car.)

What I didn't count on was how viciously people will fight to protect something to which they believe themselves entitled.

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